FAQ's                                                                                                                           Print View

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Q: What are your hours of operation?
A: Park Place is open 24 hours per day, 7 days per week. You do not need to call ahead for reservations or to request a shuttle. Someone is always on-site to assist you.

Q: How does the service work?
A: Upon entrance, you will be greeted by a Cashier who will instruct you where to park. A shuttle will follow you to your parking space. You will be offered luggage assistance. The driver will give you a location card which will indicate the space and row that your car is parked in. You will be driven to the airport and dropped off at your departure terminal. Upon return, you should proceed outside of the baggage claim, where a  Park Place shuttle will pick you up. There is no need to call for pick-up, as our shuttles continuously circle the area. You will hand your location card to the driver. The driver will proceed back to Park Place and drop you off at your car door.

Q: What if I get a flat tire or have trouble with my car?
A: The Park Place management staff is trained to assist in getting customers on their way home as quickly as possible. We can handle flat tires and battery jumps very quickly on-site and will assist with other services as needed.

Q: Is Park Place a valet operation?
A: No. Park Place is a self-park operation. The customer parks their car and retains their keys.

Q: How long does it take to get to the airport from Park Place?
A: In general, it takes approximately 5-10 minutes from the time you enter a Park Place facility until you are dropped off at the airport.

Q: How do I pick a shuttle up when I return?
A: Exit through baggage claim. Park Place buses continually circle the area.

Q: Do I need to call for a reservation?
A: No. Park Place is open 24 hours a day and has ample parking for all customers.